Privacy Policy

Effective as of January 1, 2021

Privacy & Security

You are welcome to www.evileyesanctuary.com, hereafter referred to as “Website.” EVIL EYE SANCTUARY, the manufacturer and marketer of “EVIL EYE SANCTUARY CANDLES,” is also addressed as “EES,” “we,” “us,” or “our” in various section of this document.

 

EES places premium value on the relationship with customers and holds their privacy in high esteem. Therefore, we are committed to protecting customer privacy while providing an outstanding shopping experience on our Website.

 

We know you have privacy concerns. We have prepared this Privacy Policy to clarify the information we collect and how we use them, share them, and options for controlling how we use your data.  This document also describes how you can enhance your information security and the procedure for contacting us regarding privacy issues.

 

For this document’s purpose, the term “personal information” refers to an identified or identifiable person’s data.  The “identifiable person” is an individual that can be identified in any manner through data such as name, address, identification number, online identification number, etc. It also defines other personal data such as physical/physiological attributes, social, cultural, economic, mental, and related individual identities.

 

By submitting information on this website, you agree to this Privacy Policy and consent to your data’s use and disclosure according to the terms of this Privacy Policy. The provisions of this privacy policy are restricted to this Website only.

 

This website is designed to be used by adults (at least 18 years old) who are residents of the United States of America.  By using this website or submitting your information therein, you expressly affirm that you are at least 18 years old and live in the United States.

 

 

Information We Collect

 

Your personal information may be obtained from several avenues. Some type of information may be collected when placing an order, requesting a catalog, visiting our website or social media pages, attending our event, or contacting us through email. Some of the information we collect is described below:

 

  • Our system may collect your name, address, phone number, and email address when you create an account on our Website.

  • When you place an order, our system collects your name, address, company name, phone number, email address, billing information, shipping address, the product you purchased, and additional information about the transaction.

 

  • Our system collects your email address when you sign up for our newsletter or email notifications.

 

  • When you request our catalog, our system may collect your name, residential address, and email address.

 

  • We collect your name, email address, and additional information you submitted whenever you send us an email message.

 

  • Whenever you voluntarily choose to participate in reviews, contests, surveys or wish list on our website, we collect the unique information presented in such programs.

 

  • When you use promotional coupons and other online store discounts, we may collect information regarding your shopping preferences and the offers/discounts used.

 

  • Information that you provide by submitting online forms and questionnaires may be collected

 

  • We may use automated technologies such as server logs, web beacons, or cookies to collect information about your computing device and usage patterns when you visit or website or social media pages. 

 

 

Cookies and Web Server Logs

A Cookies is a little text file with a unique identifier that websites send to your computing device to identify browsers and store information and settings on a computing device. Check your browser documentation on how to get a notice when your browser receives a cookie and how to disable certain types of cookies altogether. Kindly note that some website functions cannot work when cookies are turned off in your web browser.

 

Aside from acquiring data through cookies, our web server also logs various information regarding our website usages such as browser type, operating system, screen resolution, time zone, language preference, and other data about your computing device. The server log may also store information about the web pages you visited, your IP address, and your computing device.

Our website technology allows us to collect specific information about your computing device including, web browser, IP address, operating system, the pages you visited, along with the date and time you browsed such pages. Cookies and URL data give us access to the keywords you searched and the content you viewed. Our automated system track the frequency of accessing a specific page, session time, other usage data, along with user/device-specific information. 

 

Cookies are usually stored on the storage system of your computing device. They are used to activate certain functions on our website, such as storing items in your shopping cart, providing content and services tailored to your preferences, and many more. You can configure your browser to notify you when it receives a Cookie. 

 

We may use session Cookies that expire when you exit your browser and persistent Cookies that remain on your computer except deleted. Refer to your web browser help resources for instructions regarding persistent Cookie removal.

 

We apply technologies such as pixel tags, link tracking, and other variants on our website and emails we send to users in our quest to offer a personalized experience to our users. We use these resources to achieve various objectives, such as detecting if your browser supports some email types.

 

We may also access certain information from the Cookies placed on your browser by the websites that handle our online advertisements. Please note that external websites have their individual privacy policy that guides how they collect and use information. We cannot control, review, or take responsibility for external websites and their content, including Cookies.

 

 

 

Information You Provide

 

You can provide personal information through various channels like shopping on our site or taking advantage of special promotions and offers. Below is a list of personal information you may provide:

  • Contact details such as name, address, email, phone number, and mobile service provider.

  • Date of birth/age.

  • Gender.

  • Username/screen name.

  • A third-party payment processor may supply us with your payment details such as credit card details, billing address, delivery address.

  • Shopping preferences.

  • History of purchases.

  • Your physical attributes and skincare issues.

  • Contact details of people you like to recommend our products.

  • The contents you offer, including reviews, articles, testimonials, comments, pictures, and lots more.

  • The information you provide through posts or comments on our social media pages, including pictures, likes, location, friends list and your location when using a location-aware computing device.

Information We Collect by Automated Means

 

Some data are collected automatically when you take actions on our website, such as clicking on our banner advertisement or third-party advertisers or visiting our social platforms our website. This data that may include your computing device and usage patterns are collected automatically through technologies such as cookies, web beacons, and server logs. As earlier described, we may collect additional information such as your browsing patterns, web access devices, among others.

 

 

Third-Party Web Analytics Services

 

 

Our websites, mobile applications, and social media network pages may use third-party web analytics services like Google Analytics. In such cases, the Analytics service provider applies technologies such as cookies, web beacons, and server logs to provide visitor analytics. Note that the third-party service provider has access to information collected from our site, including your IP address. They use this information to offer their services to us.

 

However, you have the option to prevent Analytic services from seeing the activities of your web browser on our site. See the link below for more information about Analytics services and how to opt-out of Google Analytics for your computing device.

 

This link gives a general overview of the Google Analytics service and related privacy concerns.

http://www.google.com/intl/en/analytics/privacyoverview.html.

You can disable Google Analytics for your device by downloading and installing the browser add-on in the link below:

http://tools.google.com/dlpage/gaoptout?hl=en      

How We Use the Information

 

Here is a list of ways we may use the information you provide.

 

  • Collate data that helps us improve our website to provide visitors with an outstanding shopping experience.

  • Provide various services to website visitors.

  • Manage communications and distribute promotional materials.

  • Manage shopping, process orders, and handle deliveries.

  • Create and manage online accounts with access to shopping history.

  • Provide enhanced product selection experience.

  • Manage and respond to your inquiries.

  • Display ads that align with your interests based on your activities on our website.

  • Send communication and manage your participation in contests, events, surveys, sweepstakes, and many more.

  • Managing and interacting with you on our social network channels.

  • Operating, evaluating, and improving our business through channels such as product/service development, handling customer communications, reviewing products and services, data analytics, accounting, and other internal operations.

  • Enhance compliance with specific legal requirements, policies, and industry standards.

  • We shall provide specific information during collection if we intend to use data in other ways.

 

How We Use the Information Collected by Automated Means

 

The data collected from our website may be used for various objectives, such as data analytics, system administration, and market research. For instance, we use such data to determine if you have visited the site before so we can provide specific offers or tailor ads for you on our site or elsewhere on the web.

 

We also use data collected to comply with specific policies, procedures, and industry standards and enforce our Terms and Conditions. At other times, we use data collected for specific purposes disclosed during collection.

 

Information We Share

 

We shall not sell, rent or reveal your personally identifiable information to other parties without express consent from you, except in scenarios described in this Privacy Policy.

 

At other times, we may collate data, store them for specific purposes as described earlier in this document. We may also exclude personally identifiable information from data collected, such as how you use our website and pages you visit often.

 

How We Protect Personal Information

 

ESS Fragrance takes reasonable measures to protect your personal information with us. Our website uses SSL, the industry standard for data encryption that ensures secure data transactions. Moreover, all financial transactions are processed through PayPal and subjected to the PayPal policy. We have established several technical, administrative, and physical measures to protect your information against accidental or unauthorized use, access, loss, disclosure, alteration, and destruction.

 

Despite all the measures taken to secure your personal information, we acknowledge that no security is absolutely perfect.  Therefore, we cannot guarantee that your data with us, on your mobile device, and the one transmitted on our website shall remain secure under every condition.

 

Email Opt-Out

 

We provide an avenue for you to stop receiving promotional emails containing product information and special offers. Simply send an email to info@evileyesanctuary.com requesting to be removed from our email list. Please ensure you include your name and address in the email. Alternatively, you can click on the unsubscribe link in the email you received from us and follow the instructions to change your preference or unsubscribe to stop receiving emails altogether.

Withdrawing Consent

You have the right to withdraw your previous consent regarding the processing of your data or raise an objection based on genuine reason at any time. In such instances, we shall apply your updated preferences after that. However, note that we may not be able to provide certain services to you when you withdraw your consent regarding the use or disclosure of your personal information.

 

Links to Other Websites

We may provide hyperlinks to other content and resources on other websites to provide additional information when required. Note that these linked websites are by no means affiliated with us and have their own privacy policies, which may be different from ours. We strongly recommend that you review the privacy policy of the linked websites before using them. Since we neither own nor exert control over the linked website, we assume no responsibility for such site’s content or privacy practices.

Updates to Our Privacy Policy

 

We reserve the right to revise this privacy policy to create additional and change existing personal information practices without prior notice to you. However, the date of the last privacy policy revision will be written in the top section of the Privacy Policy page and becomes effective immediately we post the update on our website. Since we can make changes to this policy at any time, we recommend that you check the privacy policy page to know if we have made any changes to the document. The effective privacy policy at the time of using our website governs the use of your personally identifiable information.

 

In case the changes in this privacy policy affect the way we use your personal information, we shall notify you through your email address with us and/or post the notification of the change prominently on our website.

 

 

How to Contact Us

 

Do you have any questions or observations about this Privacy Policy? Would you like us to update the preferences regarding how we use your information with us? You can contact us with your questions, comments, and requests by sending an email to info@evileyesanctuary.com or call us on the phone number 312-213-7772.  Whenever we need to contact you regarding events that impact your personal information, we shall do so by email.